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General
Q: What is Mobile NoteTaker?
A: Mobile NoteTaker is a unique mobile drawing device that captures user-handwritten
notes and drawings. It is an ideal solution for people who prefer to
jot down notes anywhere and anytime and capture them electronically.
These notes can be taken on any kind of paper up to letter size. Mobile
NoteTaker can store up to 50 pages. Saved pages can be later uploaded
to a PC where they can then be edited, stored for future reference, transferred
by e-mail or local network, and inserted into other documents. When connected
to a PC, you can add digital ink or annotate Microsoft Office documents.
Q: How does the technology work?
A: The digital pen transmits your hand movements to the receivers located
within Mobile NoteTaker. Mobile NoteTaker then translates these movements
into digital signals that enable you to view your handwriting on the
LCD/PC screen.
Q: Does Mobile NoteTaker require special paper? What paper size does
the product support?
A: Mobile NoteTaker works on ordinary paper up to letter size (8.5" x
11"). It can be clipped on pads up to ½” thick.
Q: Can I use any pen with Mobile NoteTaker?
A: Mobile NoteTaker requires a special digital pen that transmits hand
movements to the base unit.
[back to top] Hardware
Q: After installing the NoteTaker software, I receive a hardware-detection
dialog indicating that the hardware was not found. What should I do?
A: Make sure the Mobile NoteTaker hardware is properly connected to a
USB port and click 'Try Again.'
Q: When I start sketching with the pen, no note appears on the Mobile
NoteTaker screen.
A: Make sure the digital pen is within range of the base unit.
Make sure you inserted the batteries into the digital den.
Q: What kind of refill is inside the pen? Can I replace it? Where can
I get a replacement?
A: The refill is a common size (2.6" long X .09" diameter)
and can be replaced by using the refill extractor in the pen cap. Replacements
are sold through NexConcepts and at most office supply stores.
Q: Can Mobile NoteTaker be operated when it is exposed to sunlight?
A: Yes.
Q: What are the virtual buttons?
A: There are five icons marked on the base unit front panel. These icons
serve as virtual buttons that allow you to perform basic functions
without the use of a mouse or keyboard. They can be programmed to perform
many functions.
Q: How long will the digital pen batteries last?
A: Battery duration is 100 hours of continuous writing.
Tip: When digital pen batteries are low, a dialog will pop up telling
you to replace them.
[back to top] Software
Q: Which operating systems does the NoteTaker software support?
A: The NoteTaker
software supports Microsoft Windows 2000/XP.
Q: Using Windows XP SP2, I installed the NoteTaker software. While installing
the application, I received a message asking if I want to keep blocking
or unblock the application.
A: Windows XP Service Pack 2 has a built-in firewall. The first time
you run the NoteTaker application after installing Windows XP Service
Pack 2, the firewall will ask if you want to 'Keep Blocking' or 'Unblock'
the application. Choose 'Unblock.'
If the NoteTaker application is already blocked, you can unblock it
by following the following steps: a. Open Control Panel b. Start 'Windows
Firewall' c. Go to the 'Exceptions' tab d. Check the box beside NoteTaker
e. Press 'OK'
Note: If the NoteTaker application is blocked, it can not communicate
with the Mobile NoteTaker.
Q: How can I auto-start the NoteTaker software when restarting windows?
A: In the NoteTaker application, go to 'Configuration > Preferences,'
choose the General Tab, and check the 'Load when windows starts' box.
Q: When I start sketching with the pen, a black note appears.
A: A minimum of 16-bit colors is required in your display adapter configuration.
Q: How can I change ink color and width during sketching?
A: Use the button on the Notes toolbar.
Q: How can I create Sticky Notes?
A: Drag any of the Notes from the Note Manager to your desktop.
Tip: Right-click on a Sticky Note to perform advanced actions.
Q: Can I see the Sticky Notes after restarting the application?
A: Yes, just make sure this option is marked in the Note Manager configuration
menu.
Q: How can I export a note?
A: You can export a Note when created (real time) or from the Note Manager.
To export when created, use the button on the Notes toolbar. To export
from the Note Manager, use 'File > Export to Jpeg.'
Q: How can I change the default Note background color?
A: In the NoteTaker application, go to 'Configuration > Preferences'
and choose any color you desire for a Note.
Q: How can I change the default Ink color and width?
A: In the NoteTaker application, go to 'Configuration > Pen Styles'
and choose any color you desire for a Note. You can change the pen color
and width while sketching by using the Notes toolbar.
Q: Which e-mail clients can I use with the NoteTaker application for
sending a Note as an attachment?
A: Any MAPI supported e-mail client, such as Microsoft Outlook or Microsoft
Outlook Express.
Q: To whom can I send a note via network?
A: A Note can be sent to anyone on your LAN who has the NoteTaker application
installed and running.
Q: To whom can I send a note via ICQ instant messaging?
A: A note can be sent to anyone on your ICQ contact list who is in 'online'
status.
Q: Can I stop sketching and then get back to my sketch? Can I resume
sketching and return to the same sketch later?
A: Yes, if the paper and the Mobile NoteTaker base unit were not moved.
Q: Can I set a reminder to a note?
A: Yes:
1. Right-click on the Note in the Note Manager.
2. Select 'Set Reminder.'
3. Check 'Enable Reminder.'
4. Choose date.
5. Choose time.
6. Press 'OK.'
Tip: You can snooze a reminder (read the user manual for more information).
Q: I can copy my sketches to the clipboard and insert them into Microsoft
Word, however I cannot see the image, I can only see the frame where
the sketch should be.
A: In Microsoft Word configuration, go to 'Tools > Options > View > Picture
Placeholders,' and make sure the 'Placeholders Instead of Graphics' option
is not marked.
Q: How can I convert my handwritten notes into text?
A: Pen2Text software, included within the NoteTaker software CD allows
you to convert your handwritten notes into text.
Using Microsoft Word XP or 2003 in conjunction with Mobile NoteTaker
in connected mode, anything you write is converted directly into text.
Simply install the Microsoft Word handwriting recognition engine, run
Pen2Text, and start writing.
Tip: You may also download the Pen2Text software from the NexConcepts
Website.
Q: Can I use my digital pen as a mouse?
A: Sketcher software, included within the NoteTaker software CD allows
you to use the Mobile NoteTaker digital pen as a two-button mouse.
When using the Mobile NoteTaker in the connected mode, the Sketcher
application allows you to control mouse functions with your Mobile NoteTaker
digital pen. Using Sketcher with Mobile NoteTaker will give you the same
features as a two-button mouse, including page scrolling.
Tip: You may also download the Sketcher software from the NexConcepts
Website.
[back to top]
Drivers
Q: Ho do I install the drivers for my Mobile
NoteTaker.
A: Please reference the Mobile NoteTaker Driver Installation FAQs on
the Software and Downloads page.
[back to top]
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